F.No. PLI-29/1/2023-PLI-DoP
Govt. of India
Ministry of Communications
Department of Posts
Directorate of Postal Life Insurance
Chanakyapuri PO Complex
New Delhi - 110021
Dated 10.07.2025
To,
All HOCs,
All DDMs/ADMs (PLI)
Subject: - Regarding grievances in respect of outstanding GST on PLI/RPLI default fees being collected w.e.f 1st July,2017.
This is to intimate that after the deployment of the provision for collection
of outstanding GST on PLI/RPLI default fees being collected w.e.f 1st
July'2017 in McCamish system on 14-06-2025, a number of grievances regarding
the same are being received in this Directorate.
In this regard I am directed to request you to kindly make necessary
arrangements to make the insurants and counter PAs aware about the recent
deployment. All concerned may be informed that the amount being collected as
"outstanding GST" is actually the amount which the insurants were supposed to
pay along with PLI/RPLI default premiums as per section 15(2) and 32(4) (c) of
CGST ACT'2017.
Since the provision was not available in McCamish System, 18% GST applicable
on the default fees hasn't been collected w.e.f 1st July'2017. Now after
deployment in the system, the due GST on default fees is being collected in
one go.
Moreover, insurants may also be informed that any amount of GST on default
fees collected manually from 01-01-24 will be adjusted in the McCamish system
with the total payable amount, provided that data has been shared by
HOs/Circles and for updating in the system from back end.
A copy of the notice to be displayed on counters for information of PLI/RPLI
customers is also enclosed. It is requested that this information may be
disseminated widely at your end by suitable and effective platforms for
public/ policy holder information.
This is issued with the approval of the competent authority.
Encl : As above
(Sahabuddin Laskar)
Sr. Accounts Officer (PLI)
Copy for kind information to:
PPS to CGM (PLI)
AGM (O) for displaying the notice on the PLI customer portal.
Neat and Clear Notice to display at india post PLI- RPLI Counter is below
Calculate default fee and GST on it using our online PLI -RPLI Default fee cum GST calculator
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